Salesforce CRM

As a certified Salesforce Partner, our marketing operations-focused agency brings diverse expertise and collaborates seamlessly to deliver outstanding results. 

Clients We've Helped:

Salesforce CRM Optimization

Having worked in Salesforce CRM, our team can help optimize the integration with Marketing Cloud or Pardot. Using the native connector, a third party data transfer tool, or data upload through CSV files, we’ve done it all. We can help coordinate with your internal IT team, or roll up our sleeves and write the code ourselves.

How We Can Help:

Systems Assessment:

In order to understand what best practices make sense for you, first we have to understand your system. For each engagement we allocate time to understand your business, goals, and systems to ensure your dollars are being spent on optimizing the use of Salesforce, and not paying someone to learn your business.

Marketing Operations as a Service (MOaaS)

Need someone that can quickly jump in and drive? Our “MOPs as a service” solution provides you with a certified consultant that can quickly take the reins of your Marketing Automation Platform, CRM, Project Management system (yes Jira as well) and anything MarTech related! We can pull reports across platforms, and even help with monthly or quarterly reports. Learn more about our (MOaaS).

Implementation / Redeployment:

Are you implementing a new Salesforce instance? Maybe you’re inheriting a Salesforce instance and are unsure why things were set up the way they were? Or maybe you’re looking to make changes and want to make sure the legacy program doesn’t break the whole thing?

Our team can help quickly streamline the implementation process and get you up and running faster or help with redeployment based on the new business goals you have.

Migration Services:

Are you asking yourself questions like:

  • What can be migrated?
  • How do we handle landing page redirects?
  • Does activity transfer over?
  • What’s the best way to preserve data, but optimize for the new platform?
  • How do campaigns translate over into the new system?

All of these questions are what we’ve helped hundreds of companies answer and execute on. We can handle the migration and support your team through it all!

Advanced Analytics/Training:

What’s engagement without reporting? We not only provide and pull the standard reports, such as vanity metrics (opens/clicks) to opportunity/campaign influence reporting. We take it one step further and also help you identify your target audience, segment our database, and engagement channels. Additionally, we provide a custom level of training for your team, so they know exactly how and why everything is set up!

CRM Integration:

A seamless integration between marketing automation and your CRM is essential to achieve a unified and efficient marketing and sales process. Having an integration with CRM allows us to effectively nurture leads, personalize communications, and track the entire customer journey. It eliminates data silos, enhances lead management, and improves communication between marketing and sales teams. We help ensure that improper dataflow and sync aren’t impacting your marketing efforts.

Discover how GNW can optimize your
marketing operations

Contact us today to get started.